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Terms of Service

Last updated: April 27, 2026

Educa Tutoring Inc.

9520 Boulevard de l'Acadie, Suite 225, Montréal, Québec, H4N 1L8

info@educatutoring.com | www.educatutoring.com

1. Acceptance of Terms

By accessing our website, booking a tutoring session, or enrolling in any Educa Tutoring Inc. program, you agree to be legally bound by these Terms of Service. If you are enrolling on behalf of a minor, you represent that you are the parent or legal guardian of that minor and accept these terms on their behalf.

2. Services Provided

Educa Tutoring Inc. offers in-person, small-group tutoring sessions at our Montreal-area centres, as well as an online parent portal for session booking and progress tracking. Our services are designed for elementary and high school students and are aligned with the Quebec Ministry of Education (MEQ) curriculum.

3. Eligibility & Parental Consent for Minors

All accounts and enrollments for students under 18 must be created and managed by a parent or legal guardian. By enrolling a minor, the parent or guardian:

  • Confirms they have the legal authority to enroll the minor in our services
  • Accepts these Terms on behalf of the minor
  • Consents to the collection and use of the minor's personal information as described in our Privacy Policy
  • Agrees to supervise the minor's participation in our programs

4. Fees, Payment & Cancellation

4.1 Pricing

  • Drop-In (Cours à la carte): CA$35 per session
  • Monthly Access (Accès mensuel): CA$199 per month

4.2 Payment

Payment is due at the time of booking or at the start of the billing period. All prices are in Canadian dollars and subject to applicable taxes. We accept major credit and debit cards through our secure payment provider.

4.3 Cancellation & Refunds

In accordance with Quebec's Consumer Protection Act:

  • Drop-in sessions cancelled at least 24 hours in advance may be rescheduled at no charge. Sessions cancelled less than 24 hours in advance will not be refunded or rescheduled.
  • Monthly subscriptions may be cancelled at any time with 30 days written notice. Prorated refunds will be issued for unused complete months.
  • If Educa cancels a session, clients will receive a full credit or a reschedule at no charge.
  • Refund requests must be submitted in writing to info@educatutoring.com

5. Code of Conduct

All students, parents, and tutors must maintain a respectful and professional environment. Educa Tutoring Inc. reserves the right to terminate services, without refund, to any client who:

  • Engages in bullying, harassment, or discrimination toward tutors or other students
  • Damages property at our centres
  • Repeatedly disrupts sessions or ignores warnings from staff
  • Engages in fraudulent activity or misrepresentation

6. Intellectual Property

All materials and resources provided by Educa Tutoring Inc. during tutoring sessions or through our website remain the intellectual property of Educa Tutoring Inc. or its licensors. Clients may not reproduce, distribute, or commercially exploit any materials without prior written consent.

7. Limitation of Liability

To the maximum extent permitted by the Civil Code of Quebec, Educa Tutoring Inc. shall not be liable for any indirect, incidental, or consequential damages arising from use of our services. Our total liability shall not exceed the amount paid by the client in the 30 days preceding the claim.

8. Force Majeure

Educa Tutoring Inc. shall not be held liable for failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, pandemics, government orders, severe weather, power outages, or tutor illness. In such cases, sessions will be rescheduled or credited at no charge.

9. Dispute Resolution

In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation. If unsuccessful, disputes will be submitted to mediation. If mediation fails, disputes will be resolved before the competent courts of the Province of Quebec.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of the Province of Quebec and applicable federal laws of Canada. Any legal proceedings shall take place in Montreal, Quebec.

11. Amendments

We reserve the right to amend these Terms at any time. We will notify registered users by email at least 30 days before significant changes take effect. Continued use of our services after the effective date constitutes acceptance.