Educa

Terms of Service

Last updated: April 27, 2026

Educa Tutoring Inc.

9520 Boulevard de l'Acadie, Suite 225, Montréal, Québec, H4N 1L8

info@educatutoring.com | www.educatutoring.com

1. Acceptance of Terms

By accessing our website, booking a tutoring session, or enrolling in any Educa Tutoring Inc. program, you agree to be legally bound by these Terms of Service. If you are enrolling on behalf of a minor, you represent that you are the parent or legal guardian of that minor and accept these terms on their behalf.

2. Services Provided

Educa Tutoring Inc. offers in-person, small-group tutoring sessions at our Montreal-area centres, as well as an online parent portal for session booking and progress tracking. Our services are designed for elementary and high school students and are aligned with the Quebec Ministry of Education (MEQ) curriculum.

3. Eligibility & Parental Consent for Minors

All accounts and enrollments for students under 18 must be created and managed by a parent or legal guardian. By enrolling a minor, the parent or guardian:

  • Confirms they have the legal authority to enroll the minor in our services
  • Accepts these Terms on behalf of the minor
  • Consents to the collection and use of the minor's personal information as described in our Privacy Policy
  • Agrees to supervise the minor's participation in our programs

4. Fees, Payment & Cancellation

4.1 Our Plans

Educa offers monthly subscription plans, a pay-per-session Drop-In option, and a complimentary first session for new students. Current plans are:

  • Regular — 1 session/week: $99/month ($35 per extra session)
  • Steady — 2 sessions/week: $189/month ($25 per extra session)
  • Weekly Plus (Most Popular) — 3 sessions/week: $249/month ($25 per extra session)
  • Intensive — 4 sessions/week: $299/month ($20 per extra session)
  • Premium — 6 sessions/week: $399/month ($20 per extra session)
  • Unlimited — unlimited sessions: $499/month (extra sessions included)
  • Drop-In — pay per session: $35/session

New students receive their first session free (one per student). The prices shown on our Pricing page and at checkout are the current, binding prices; if this document and the Pricing page ever differ, the Pricing page and checkout prevail.

4.2 Billing & Renewal

Monthly subscriptions are billed in advance on the day you subscribe and renew automatically each month on that same date, using the payment method on file, until you cancel. Drop-In sessions are charged at the time of booking.

4.3 Cancellation

You may cancel your subscription at any time from your parent dashboard or by contacting us. Cancellation takes effect at the end of your current billing cycle. You keep full access to your plan until that date, after which your subscription ends and you will not be charged again.

4.4 Refunds

We do not provide refunds of any kind — including partial or pro-rated refunds — for unused sessions, partial billing periods, or time remaining after you cancel. Drop-In sessions are non-refundable once booked. The complimentary first session has no cash value.

4.5 Plan Changes

You may upgrade or downgrade your plan at any time. Plan changes take effect at your next billing cycle; no refund or credit is issued for the current cycle.

4.6 Price Changes

We may change our prices. Any change will be communicated in advance and applies from your next billing cycle — never retroactively to a cycle you've already paid for.

5. Code of Conduct

All students, parents, and tutors must maintain a respectful and professional environment. Educa Tutoring Inc. reserves the right to terminate services, without refund, to any client who:

  • Engages in bullying, harassment, or discrimination toward tutors or other students
  • Damages property at our centres
  • Repeatedly disrupts sessions or ignores warnings from staff
  • Engages in fraudulent activity or misrepresentation

6. Intellectual Property

All materials and resources provided by Educa Tutoring Inc. during tutoring sessions or through our website remain the intellectual property of Educa Tutoring Inc. or its licensors. Clients may not reproduce, distribute, or commercially exploit any materials without prior written consent.

7. Limitation of Liability

To the maximum extent permitted by the Civil Code of Quebec, Educa Tutoring Inc. shall not be liable for any indirect, incidental, or consequential damages arising from use of our services. Our total liability shall not exceed the amount paid by the client in the 30 days preceding the claim.

8. Force Majeure

Educa Tutoring Inc. shall not be held liable for failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, pandemics, government orders, severe weather, power outages, or tutor illness. In such cases, sessions will be rescheduled or credited at no charge.

9. Dispute Resolution

In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation. If unsuccessful, disputes will be submitted to mediation. If mediation fails, disputes will be resolved before the competent courts of the Province of Quebec.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of the Province of Quebec and applicable federal laws of Canada. Any legal proceedings shall take place in Montreal, Quebec.

11. Amendments

We reserve the right to amend these Terms at any time. We will notify registered users by email at least 30 days before significant changes take effect. Continued use of our services after the effective date constitutes acceptance.